Q1: Are you a manufacturer or a trading company? Why should I choose you instead of others?A1: We are a professional cable manufacturer with 30 years of experience. We have earned a strong reputation among our customers due to our professional, friendly, and attentive service. We understand that building long-term business relationships relies on factors such as quality control, pricing, packaging, and timely delivery.
Q2: What products do you manufacture? What's your main market?
A2: We specialize in power supply cords, extension cords, range and dryer cords, work lights, string lights, cord reels, adapters, power strips, and more. Our primary markets are North America, Europe, Australia, etc.
Q3: What's the quality assurance you provided? How do you control quality?
A3: We provide a strong quality assurance system and employ rigorous quality control measures. Our quality assurance process involves thorough checks at every stage of the manufacturing process, including the examination of raw materials, semi-finished product, and finished goods. We have implemented a procedure to track the inspection and test status of all items throughout the manufacturing process. Throughout the production process, we conduct 100% inspection to ensure consistent quality levels. We diligently inspect and monitor all controls, inspections, equipment, fixtures, and the skills of our production resources to guarantee that they consistently meet the required quality standards.
Q4: Do you accept OEM and ODM orders?
A4: Absolutely! We gladly accept both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) orders. With our state-of-the-art equipment and experienced R&D team, we are fully equipped to fulfill these types of orders.
Q5: How about the MOQ?
A5: For mass goods, the minimum order quantity (MOQ) typically ranges from 500 to 1000 pieces per item. However, the specific MOQ may vary depending on the product. Alternatively, if the items are in stock, there is no specific quantity requirement, and you can purchase any quantity available.
Q6: How can I obtain a sample to assess the quality of your products?
A6: Once the price has been confirmed, you can request samples to evaluate the quality of our products. While the samples themselves are provided
free of charge, as a new customer, you will be responsible for covering the
express shipping fees.
Q7: How long should I expect to wait to receive the production samples?
A7: Once the sample is confirmed and you provide us with the finalized artwork files, the production samples will be ready within 5-10 working days. We will send the samples to you via express shipping, and you can expect them to arrive within 3-5 days.
Q8: What is the lead time for mass production?
A8: To be honest, the lead time for mass production depends on factors such as the order quantity and the season in which you place the order. Typically, our lead time ranges from 25 to 45 days, any special can negotiation.
Q9: What type of packaging is used for these products?
A9: The packaging for our products varies depending on the specific product. We offer a range of options including colorful sleeve card packing, colorful box packing, poly bag packing, PDQ packing, header card packing, blister packaging, and more. We are flexible and can accommodate your specific packaging requests.
Q10: Do you support online wholesale platforms such as Amazon, eBay, etc.?
A10: Yes, we support online wholesale platforms such as Amazon, eBay, and others.
Q11: What are your payment terms?
A11: T/T 30% deposit, balance payment before shipment/ against copy of B/L , L/C or Trade Assurance of Alibaba.
