FAQ

1.How to connect the printer to the mobile phone?

Do l need to download the APP?

.The printer connects to the phone via Bluetooth.

You can download CardJoin--App.

2. Does this printer require ink cartridges?

Can it print in color?

.This is a thermal printer that does not require inkcartridges; lt can only print in black.

3. Will thermal paper fade after printing?

How longcan it be kept?

.What we provide are long-lasting three-proof thermapaper. Under normal circumstances, printedhandwriting can be retained for more than 5 years.

4. Do l have to use offcial printing paper?

Not necessarily, you can also use thermal roll pape!or thermal cards with a width of 57mm on themarket.However, since the printed content, lengthpaper card pattern,and effective printing boundariesare different,positioning and overprinting are requiredit is recommended to use offcial paper cards.

5. Does the printer have any printing limit or charges?

There is no limit on the number of prints, and thereare no charges within the application, includingfonts, etc.

6. Can l print photos?.

Yes, but this  printer is not designed for printingphotos, and the printing effect cannot be comparedwith professional photo printers.